FAQ's

How Long Does Shipping Take?

We Offer 2 Shipping Options: Express And Standard.

United States:

Express Shipping: $7.99 flat rate, arriving within 3-5 business days after ordering.

Standard Shipping: $3.99 flat rate, arriving between 7-10 days after ordering.

United Kingdom:

Express Shipping: £6.99 flat rate, arriving within 3-5 business days after ordering.

Standard Shipping: £3.99 flat rate, arriving between 7-10 days after ordering.

Canada:

Express Shipping: $10.99 CAD flat rate, arriving within 3-5 business days after ordering.

Standard Shipping: $5.99 CAD flat rate, arriving between 7-10 days after ordering.

Tracking My Order

Once your order has been picked and packed a tracking code will have been sent to the email address that your ordered with. All orders are shipped using USPS - for live tracking check the USPS website:

https://tools.usps.com/go/TrackConfirmAction_input

Can I Order Over The Phone?

Unfortunately we're unable to process orders over the phone at this time. Purchasing through our website is SSL secured and we use verified and secure payment processing only. It's also possible to use Paypal too. Another alternative is to purchase our products through our Amazon web store: Grow Your Pantry. 

Where Are You Based?

We're A UK-Based company with British founders. While our roots are in the UK, the majority of our customers are based in the USA. Consequently, all fulfillment, logistics, and item storage operations are handled in the USA.

UK Address: 45 Albemarle St, 3rd Floor, Mayfair, W1S 4JL, United Kingdom

USA and Canada Address: 30 North Gould Street, STE 4000, Sheridan, Wyoming, 82801, United States

How Can I Contact You?

The Easiest Way To Contact Us Is By Emailing Us At info@growyourpantry.com Where We Aim To Reply And Resolve All Messaged Within 24 Hours.

What If I'm Not Happy With My Purchase?

Contact Us At info@growyourpantry.com We're Really Sorry If You're Not Happy With Your Purchase. As We Really Want To Every Customer To Have An Amazing Experience With Us - Once You've Contacted Us We'll Do Everything We Can To Resolve The Issue.